Shipping & Delivery

Effective Date: 01/05/2025

Thank you for shopping with BABY ISLAND. We aim to deliver your favorite infant and kidswear products safely and swiftly. Please read our shipping policy below for complete details on how and when your order will be delivered.

1. Shipping Locations

We currently ship across India. For international shipping requests, please contact us at support@babyisland.co

2. Order Processing Time

• All orders are processed within 1–2 business days (excluding Sundays and public holidays).
  

• Orders placed after 5 PM IST will be processed the next working day.
  

• During peak periods or launches, processing may take a little longer — we appreciate your patience!
  
  

3. Estimated Delivery Time

Note: Delivery times are estimates and may vary due to unforeseen circumstances, weather, or courier delays.

4. Shipping Charges

• Free Shipping on all prepaid orders above ₹1999.
  

• For orders below ₹1999, a flat shipping fee of ₹99 applies.
  

• Cash on Delivery (COD): ₹99 applies for all COD orders.

5. Order Tracking

Once your order is shipped, you will receive an email and SMS with your tracking number and link to track the delivery status.

6. Delivery Partners

We work with trusted delivery partners like Delhivery, Bluedart, DTDC, and others to ensure safe and timely deliveries.

7. Delays & Exceptions

We are not liable for delays caused by courier partners or circumstances beyond our control (like natural disasters or pandemics). In case of any unusual delays, our team will keep you informed.

8. Incorrect Address or Undeliverable Package

Please make sure to enter the correct address at checkout. If a package is returned due to an incorrect address or multiple failed delivery attempts, re-shipping charges will apply.

 

For any shipping-related questions, feel free to contact our support team:

Email: support@babyisland.co